First, I want to say that I did not retain this company’s services because of the following. They could be great at what they do; however, the owner/sales rep., not so much. I need a tree removed along a busy road. Al tried to tell me how difficult it was, they don’t direct traffic, and it is too dangerous to work on the side of the road. I explained to him that I used to work for a paving company, and it is not terribly difficult to safely work on the side of the road. Al seemed annoyed by this. I also explained to him that maybe his equipment was not suited for the job (no bucket truck). That is when Al started to give me an attitude saying something like, “my equipment works just fine.” I had to explain to him that there are companies that remove trees (using bucket trucks) from the side of busy roads all the time. I already knew by then that this was not the company for me, and thanked him sending him on his way. He is not a sales or people person.
1 Review on “LaPila Arborists and Design”
First, I want to say that I did not retain this company’s services because of the following. They could be great at what they do; however, the owner/sales rep., not so much. I need a tree removed along a busy road. Al tried to tell me how difficult it was, they don’t direct traffic, and it is too dangerous to work on the side of the road. I explained to him that I used to work for a paving company, and it is not terribly difficult to safely work on the side of the road. Al seemed annoyed by this. I also explained to him that maybe his equipment was not suited for the job (no bucket truck). That is when Al started to give me an attitude saying something like, “my equipment works just fine.” I had to explain to him that there are companies that remove trees (using bucket trucks) from the side of busy roads all the time. I already knew by then that this was not the company for me, and thanked him sending him on his way. He is not a sales or people person.